Maniana

Virtual Office · Support

The support team that ships with your SaaS

Voice, email, and tickets — one AI answering all three, already trained on the SaaS you built here. No FAQ to upload, no intents to define, no CRM to integrate. Maniana built the app, so the support already knows it.

60-second setup · Zero integration · Works on any app you built in Maniana

What it does

Three surfaces, one AI, zero copy-paste

Most support stacks glue together a phone system, an inbox tool, and a ticket tracker — and lose context at every seam. Support is one place, one brain, one record per customer.

AI voice agent, live in a minute

Share a phone number or embed a call widget. The agent answers with your product knowledge — every call transcribed in real time, no dead-end IVR trees.

Auto-ticketing from every call

The moment a call ends, the transcript becomes a structured ticket — customer, issue, sentiment, next action. Nothing to log manually.

Email that shares the same brain

Support inbox uses the same AI that runs your Frontdesk — triage, draft, and route inbound mail with the same rules and voice.

One thread per customer

Voice calls, emails, and tickets from the same person merge into a single conversation. Context follows the customer, not the channel.

How it works

From zero to a live support agent in under a minute

  1. 01

    Point at your product

    Pick the Maniana apps and verticals the agent should know about. It reads their data model so answers stay grounded — not made up.

  2. 02

    Turn on the channels you want

    Flip on voice (get a number in one click), connect your support inbox, or embed the call widget on your site. Any combination — all one desk.

  3. 03

    Every conversation becomes a ticket

    Calls transcribe live. Emails triage and draft. Both drop structured tickets into the queue — with sentiment, tags, and suggested next actions.

Why it's different

Every other AI support tool needs to be told about your product. Maniana already knows.

Standalone voice/helpdesk tools are excellent at what they do — but they start from zero every time. Maniana is the only support desk that ships as part of the app builder itself. The agent inherits your product model, your users, your positioning — the moment you turn it on.

Zero integration — it built the app

Vapi, Retell, Intercom, Zendesk — every one of them starts with "upload your docs, connect your CRM, define your intents." Maniana skips all of it. The agent already knows your product because the same platform shipped it.

Same AI as your Frontdesk & Marketing

Support, Frontdesk, and Marketing share one brain, one voice, one customer record. Set your tone once. Consistent across every touchpoint — no per-tool configuration.

Built for the one-person SaaS stack

You built the app in Maniana. You don't have a support team to onboard onto a helpdesk. This is the whole stack — for the founder who is also the developer, the marketer, and (until now) the support person.

Evaluating alternatives?

How does Maniana Support compare to the tools most teams evaluate first?

Honest side-by-side — when each of these is the right pick, and when a product-aware Support office is.

You built the app. Now ship the support team, in the same tool.

Voice, email, and tickets — zero configuration, because the platform that built your SaaS is also running its support. Working the queue while you sleep.

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