AI triage on every email
Reply, escalate, forward, ignore — every thread gets a classification with a one-sentence reason you can trust or override.
Virtual Office · Frontdesk
An email Frontdesk that already knows your product
Front.com, Superhuman, Copilot for Gmail — every "AI inbox" is a wrapper on your email that has to be told what your business does. Maniana's Frontdesk skips that step because the same platform built the SaaS you're selling. Connect Gmail once — triage, drafts, and routing arrive already trained.
60-second setup · Zero product training · Gmail today, Outlook next
What it does
A real frontdesk, not a chatbot
Frontdesk does the work a receptionist does — triage, draft, route, escalate — with product knowledge already built in.
Drafts written in your voice
Reply drafts appear before you open the thread. Refine them with plain-English instructions when you want a different angle.
Rules-based smart forwarding
Write rules like 'partnership inquiries → hello@yours' in plain English. The AI matches intent, picks the right address, and shows you why.
Safety-first autonomy
Nothing sends without your say-so. Turn on auto-send per classification when you're ready, with a configurable delay for last-second review.
How it works
Sixty seconds from signup to first triage
01
Connect Gmail
One-click OAuth. Frontdesk lives on top of your existing inbox — no new mail address, no migrations.
02
Set your voice + rules
Paste an 'About the business' blurb, pick a tone, add plain-English routing rules. Optional: point at your published apps for product context.
03
Watch it work
New emails land pre-triaged with a draft ready. Approve, edit, or flip the switch and let it send within a safety window.
Why it's different
Every "AI inbox" tool reads your email. Only Maniana knows your product.
Standalone email tools live on top of Gmail — they see the messages, not the SaaS the messages are about. Maniana's Frontdesk sees both: the inbound thread and the product model of the app you shipped. So when a customer asks about "the export feature," the reply comes from what the export feature actually does, not from a scraped FAQ.
Product-aware, not just email-aware
Front.com and Superhuman are inboxes with AI on top — they read the email, they don't know your product. Maniana's Frontdesk knows both, because the same platform that reads the email also built the SaaS the email is about.
Same AI as your Support & Marketing
Turn on Support next week, add Marketing after that — they all share the customer record, the tone, and the product context. Zero re-configuration, zero per-tool integration.
Zero prompt engineering
Rules are one-sentence plain English. No YAML, no decision trees, no 'act as a helpful assistant' incantations. It reads intent — because it already knows what you sell.
Evaluating alternatives?
How does Maniana Frontdesk compare to Intercom?
Honest side-by-side — when Intercom is the right pick, and when a product-aware Frontdesk is.
You built the SaaS. Now ship the inbox that already knows it.
Connect Gmail, watch the first email get triaged before you blink — no FAQ upload, no intent authoring, no CRM integration.